Cigaress Privacy Policy
Last updated: April 2026
Welcome to Cigaress. We at Cigaress (“we”, “our”, or “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cigaress.com or make a purchase.
1. Information We Collect
When you visit our website or make a purchase, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products you view, what websites or search terms referred you to our site, and information about how you interact with our site.
When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers — processed securely via Stripe), email address, and phone number.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders (including shipping and delivery)
- Communicate with you about your orders and account
- Screen orders for potential risk or fraud
- Provide customer support via email and WhatsApp
- Send you marketing communications (only with your consent)
3. Payment Processing
All payment processing is handled securely by Stripe. Cigaress does not store your credit card details on our servers. Your payment information is encrypted and processed in compliance with PCI-DSS standards.
4. Data Retention
When you place an order through our site, we will maintain your order information for our records unless and until you ask us to delete this information.
5. Your Rights
You have the right to access, correct, update, or request deletion of your personal data. You may also opt out of receiving marketing communications at any time. Contact us at jiajiahuikeji@163.com or via WhatsApp at +8617612456103.
6. International Shipping & Data Transfers
As we ship internationally (estimated delivery: 15–18 business days), your data may be transferred to and processed in countries outside of your own. We ensure appropriate safeguards are in place for any such transfers.
7. Cookies
We use cookies to improve your browsing experience, analyse site traffic, and understand where our visitors are coming from. You can choose to disable cookies through your browser settings.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
- Email: jiajiahuikeji@163.com
- WhatsApp: wa.me/8617612456103
© 2026 Cigaress. All rights reserved.